Returns and refunds

Returns & Refunds

Retail Products:If your item arrives damaged or is faulty, we will issue a full refund or a replacement.

Professional Services: If you are not completely satisfied with your service, please notify us within 48 hours. We will offer to rectify the issue, but we do not issue refunds for services provided.

Hair Extensions: Returns or replacements for hair extensions are subject to the specific policy of the hair brand chosen.